TERMS AND CONDITIONS

Webinars will be recorded (audio and video) by VocaLab for the purposes of content development and quality assurance. Registration is only complete and confirmed once full payment of the Vocal Educator Toolkit fee has been received. After the fee is paid you will receive written confirmation of registration. Registration is accepted on a first-come, first served basis, is subject to availability and remains at the discretion of VocaLab.

CANCELLATION POLICY

VocaLab is entitled to cancel any webinars with reasonable cause including insufficient number of participants. In this event, registered participants will be informed as soon as possible, and all fees paid to VocaLab for the upcoming webinar will be refunded in full. VocaLab is entitled to make alterations to webinar content and agenda without notice. Participants will be notified of all relevant changes as soon as possible via the private Facebook group message board and/or via email to your nominated email address. VocaLab is not responsible for any other loss incurred by a participant as the result of the cancellation or amendment of any webinars. Participants who do not attend part or all of the webinar sessions outside the below Refund Schedule are not entitled to any refund.

Refund Schedule:

If cancellation occurs less than 7 days prior to the start of the first webinar session, the participant is not entitled to a refund.
If cancellation occurs between 7 days and 14 days prior to the start of the first webinar session, the participant is entitled to a refund of 50% of the fee.
If cancellation occurs more than 14 days prior to the start of the first webinar session, the participant is entitled to a refund of 75% of the fee.

Notification of cancellation must be made via email to elle@vocalab.com.au